Terms of service

Terms of Service

Effective date: January 2018

Last updated: January 2018

These Terms of Service govern use of Fetyo and purchases made through https://www.fetyo.com. Fetyo is operated by Shenzhen Shengqingtai Technology Co., Ltd., registration number 91440300MA5EYKQY2K, with registered address at 401, Building C, No. 50 Nanhuan Avenue, Shiwei Community, Matian Street, Guangming District, Shenzhen, China (“Fetyo,” “we,” “us” or “our”). By using the website or submitting an order, you agree to these Terms. Mandatory consumer rights are not limited by these Terms.

Store use

You must use the website lawfully and provide accurate account, contact, delivery and payment information. You may not interfere with store security, misuse the website, introduce harmful code, scrape the website contrary to law, or use its content to infringe another person’s rights.

Product information

We aim to present product descriptions, dimensions, colors, availability and prices accurately. Screen settings and manufacturing variations can cause reasonable differences. Images are illustrative of the listed product. If a material error affects an order, we may contact you to confirm a correction or cancel and refund the affected item.

Orders and acceptance

An order submission is an offer to purchase. An automated acknowledgement does not guarantee acceptance. We may reject or cancel an order before fulfillment for unavailable stock, pricing errors, suspected fraud, legal restrictions or an unsupported delivery address. If payment was collected for a cancelled item, it will be returned to the original payment method.

Prices, payment and taxes

Prices and available payment methods are shown during checkout. Applicable shipping charges, taxes or duties are disclosed where available before order submission or may be collected by local authorities. Payment processing is provided by Shopify and the payment providers shown at checkout; their terms may also apply.

Shipping, returns and refunds

Processing, transit estimates, charges and delivery issues are described in our Shipping & Delivery Policy. Eligibility, the 30-day return-request period, item conditions, costs, cancellations and refund timing are described in our Returns & Refunds Policy. These policies form part of these Terms.

Intellectual property

The website’s branding, layout, text, graphics and other store content are protected by applicable intellectual-property laws. You may use the website for personal shopping purposes but may not reproduce or commercially exploit store content without permission or another lawful basis.

Third-party services and links

The store uses service providers such as Shopify, payment processors, carriers, analytics providers and customer-support tools. Third-party websites and services have their own terms and privacy practices. A link does not mean that Fetyo controls or guarantees a third-party service.

Disclaimers and liability

To the extent permitted by law, the website is provided without guarantees beyond those expressly stated. Fetyo is not responsible for indirect or unforeseeable losses caused by events outside our reasonable control. Nothing excludes liability or remedies that cannot legally be excluded, including mandatory consumer protections.

Privacy

Our collection and use of personal information are described in the Privacy Policy. Privacy and cookie choices can be reopened using the “Privacy choices” control on the website.

Changes

We may update these Terms to reflect changes in law, store operations or services. The revised date will appear above. Terms applicable to an order will not be changed retroactively in a way that removes mandatory rights.

Governing Law

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Contact and legal notices

Fetyo is operated by Shenzhen Shengqingtai Technology Co., Ltd.
Registration number: 91440300MA5EYKQY2K
Registered address: 401, Building C, No. 50 Nanhuan Avenue, Shiwei Community, Matian Street, Guangming District, Shenzhen, China
Email: support@fetyo.com
Phone: +86 166 0282 5081